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Invite staff and enter time off

Give your team their own logins. Staff see their appointments and enter their own time off – you keep the overview and decide when customer appointments are affected.

15 steps about 5 min

Invite a person

  1. Open “Zugänge” (access) in the menu on the left.

    The account menu with “Zugänge” highlighted.
  2. Tap “Person einladen” (invite a person).

    The “Person einladen” button at the top of the “Zugänge” page is highlighted.
  3. Enter the email address and choose the role – for your team usually “Mitarbeiter/in” (staff member).

    The “Person einladen” window: the email address and the role “Mitarbeiter/in” are highlighted.
  4. Under “Wer ist diese Person im Team?” (who is this person in the team?), choose the person – their calendar and time off are then that person's. Tap “Einladung senden” (send invitation): the person gets an email with a link that is valid for 7 days and only once.

    The field “Wer ist diese Person im Team?” set to Sophie Wagner, the note “Die Einladung gilt 7 Tage und nur einmal.” (valid for 7 days and only once) and the “Einladung senden” button, highlighted.
  5. Until the invitation is accepted, it is listed under “Offene Einladungen” (open invitations). There you can send it again or withdraw it.

    The “Offene Einladungen” panel with the invitation and the buttons “Erneut senden” (send again) and “Zurückziehen” (withdraw), highlighted.
  6. Or under “Team”: tap “Zugang geben” (give access) on the person's card – email address and person are then filled in already.

    Sophie Wagner's card under “Team” with the “Zugang geben” button highlighted.
  7. Do you work with customers yourself? Under “Ich arbeite selbst mit” (I work here too), link your login with your person in the team – then you enter your time off like everyone else.

    The “Ich arbeite selbst mit” panel showing “Sie sind im Team Mara Weiß” (you are Mara Weiß in the team), highlighted.

Accept the invitation

  1. Your team member taps “Einladung annehmen” (accept invitation) in the email. If they are new here, they enter their name, choose a password with at least 12 characters and tap “Konto anlegen und annehmen” (create account and accept).

    The “Einladung annehmen” page: name and password are filled in, the “Konto anlegen und annehmen” button is highlighted.

What staff see

  1. Staff see “Mein Kalender” (my calendar) and “Mein Profil” (my profile): their own appointments and who in the team is away when. They don't see messages, settings or your contract.

    A team member's account: the menu has only “Mein Kalender” and “Mein Profil”, highlighted.

Enter time off

  1. Under “Mein Kalender”, they tap “Urlaub eintragen” (enter time off).

    The “Urlaub eintragen” button at the top of the calendar is highlighted.
  2. They choose the type – Urlaub (holiday), Abwesend (away), Fortbildung (training) or Pause/Block – whether it is all day or by the hour, and then the days or the time.

    The “Urlaub eintragen” window: the type “Urlaub”, the “Ganztägig” (all day) switch and the days from–to, highlighted.
  3. Below, they see who else is away at the same time. If there are no customer appointments in that time, the entry applies at once: the assistant and the booking page stop offering that time.

    The “Gleichzeitig nicht da” (away at the same time) box and the note “Keine Kundentermine in dieser Zeit – Ihr Eintrag gilt sofort.” (no customer appointments – your entry applies at once), highlighted.
  4. If customer appointments fall into that time, the entry becomes a request: they tap “Antrag stellen” (submit request). Until it is decided, nobody can book new appointments in that time.

    The note “In dieser Zeit haben Sie 1 Kundentermin. Ihr Eintrag geht deshalb als Antrag an die Leitung.” (you have a customer appointment then, so the entry goes to management as a request) and the “Antrag stellen” button, highlighted.

Decide on requests

  1. You get an email about it and see the request at the top of the calendar under “Termine” (appointments).

    The box “1 Abwesenheit wartet auf Ihre Entscheidung” (1 absence awaits your decision) at the top of the calendar, highlighted.
  2. Tap the request to see the customer appointments affected. Tap “Genehmigen” (approve) or “Ablehnen” (decline). After approving, move or cancel those appointments – your customer is informed.

    The request's details with the affected customer appointment and the buttons “Genehmigen” and “Ablehnen”, highlighted.

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