Skip to content

Connect your Telegram bot

Your own Telegram bot with your name, logo and a “Termin buchen” (book) button. You confirm once in Telegram – we set up everything else automatically.

10 steps about 3 min

Create the bot

  1. Open “WhatsApp & Telegram” in the menu on the left.

    The account menu with “WhatsApp & Telegram” highlighted.
  2. Under “Ihr eigener Telegram-Bot.” (your own Telegram bot), tap “Telegram-Bot erstellen” (create Telegram bot).

    The “So entsteht Ihr Bot” (how your bot is made) panel with three steps; the blue “Telegram-Bot erstellen” button is highlighted.
  3. On a computer, scan the QR code with your phone; on your phone, tap “In Telegram öffnen” (open in Telegram). The link is valid for 30 minutes and only once.

    The “In Telegram weitermachen” (continue in Telegram) box with a QR code and the “In Telegram öffnen” button, highlighted.
  4. Telegram opens our setup bot. Tap “Create bot” (“Bot erstellen” if your Telegram is in German) and confirm – name and username are already suggested, and you can still change both.

    Simplified drawing – Telegram looks different.
  5. Done: after a few seconds you see “Ihr Telegram-Bot ist verbunden.” (your Telegram bot is connected). Profile picture, description, commands and the “Termin buchen” button are already set up.

    A green message “Fertig! Ihr Bot @SalonLumaBot ist bereit.” (your bot is ready) and the “Ihr Bot” panel with the status “Empfängt Nachrichten” (receiving messages), highlighted.

Bring customers to your bot

  1. Under “QR-Code fürs Schaufenster” (QR code for your shop window), tap “Aushang herunterladen (SVG)” (download sign). “Link kopieren” (copy link) lets you share your bot, for example on your website or Instagram.

    The “QR-Code fürs Schaufenster” box with a QR code; the buttons “Aushang herunterladen (SVG)” and “Link kopieren” are highlighted.
  2. The sign is an A6 sheet with your name, the QR code and your bot's name. Print it for your shop window or the counter. Customers scan it with their phone camera.

    The sign: “Salon Luma”, “Termine und Fragen per Telegram” (appointments and questions on Telegram), a QR code and @SalonLumaBot.
  3. When someone writes to you on Telegram, the assistant answers and books appointments. You see the conversation under “Nachrichten” (messages) – marked “Telegram”, with the @name instead of a phone number.

    A Telegram conversation in the inbox: the “Telegram” label next to the name and “@elif_ylmz” below it, highlighted.

Change it later

  1. Changed your business name, logo or description? Tap “Profil neu übertragen” (transfer profile again) – your bot then shows the new details too.

    The “Ihr Bot” panel with the “Profil neu übertragen” button highlighted.
  2. With “Trennen” (disconnect) and “Ja, trennen” (yes, disconnect) the bot stops taking messages and its stored access is deleted.

    The question “Wirklich trennen?” (really disconnect?) with the “Ja, trennen” button highlighted.

Still have questions?

Write to us – we answer personally.